# Expansion Finder

Find upsell and cross-sell opportunities hiding in your accounts

## What this agent does

Listens to customer calls for signals that indicate expansion readiness - pain points in adjacent areas, positive sentiment, and power-user mentions. Surfaces the right expansion opportunity at the right time.

## Capabilities

- Expansion signal detection
- Opportunity sizing
- Timing recommendations
- Talking point generation

## Use cases

1. Identify accounts that are ready for an upsell conversation
2. Get talking points for expansion based on what customers said in calls
3. Flag accounts where a new stakeholder could unlock a new budget

Powered by Airspeed

### AI Agents

This agent is built on Airspeed's AI Agents capability. It runs automatically as part of your revenue execution workflow - no manual trigger required.

[Learn about AI Agents](/content/academy/platform/ai-agents/index.html)

Key metric

+21% Increase in net revenue retention

## Questions about AI agents in sales

### How do Airspeed's AI agents differ from workflow automation tools?

Traditional workflow automation runs on predefined rules and static triggers. Airspeed's AI agents understand the actual content of sales conversations - what was said, how it was said, and what it signals about a deal. They use that context to generate recommendations, update records, and take actions that a rule-based system could never anticipate.

### Do AI agents require manual configuration before they work?

Most agents become productive from day one by learning from your existing call recordings and CRM data. There is no scripting or template-building required. Agents calibrate to your specific process, language, and win patterns as they process more of your conversations.

### How do agents write data back into our CRM?

Airspeed integrates natively with Salesforce and HubSpot. When an agent extracts deal information, identifies a next step, or updates a qualification field, it writes that data directly to the corresponding record in your CRM - with full audit trails so reps can see exactly what changed and why.

### Do agents run per rep or across the team?

Agents run at both the individual and team level. Coaching agents operate per-rep, generating personalized feedback based on each person's own call history. Pipeline and forecasting agents operate across the full team, giving managers and revenue leaders a consolidated view.

## Revenue teams at Foleon, Qdrant, and PriceFX automated their sales execution with Airspeed. Same-day setup, results in hours.