Glyphic AI Limited Privacy Policy

Name: Glyphic AI Limited
Address: 1st Floor One Suffolk Way, Sevenoaks, Kent, England, TN13 1YL, United Kingdom
E-mail: privacy@goairspeed.com
Date: July 13, 2026

Your privacy is important to us. It is Glyphic AI Limited's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://goairspeed.com, and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of 1 May 2023.

Last updated: 13 July 2026

Information We Collect

Information we collect falls into one of two categories: 'voluntarily provided' information and 'automatically collected' information.

• 'Voluntarily provided' information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
• 'Automatically collected' information refers to any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances of its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information

We may collect or generate the following types of personal data about individuals through the Services:

• Usage, login credentials, and device information concerning Users and Prospects (connectivity, technical and aggregated usage data, such as user agent, IP addresses and approximate location based upon such IP addresses, device data, activity logs, session recordings, cookies and pixels installed or utilized on their device).
• Information concerning our Customers, Users and Prospects contact and business details such as name, email, phone number, position, workplace and related business insights, our communications with such individuals, feedback and testimonials received, contractual and billing details, as well as any expressed, presumed or identified needs, preferences, attributes, and insights relevant to our potential or existing engagement).
• Personal data contained in Customer Data which is provided by our Customers or processed on their behalf and under their instruction.

Sensitive Information

'Sensitive information' is a subset of personal information that is given a higher level of protection. Examples of sensitive information include:

• Meeting Recordings
• Calendar Events
• Passwords
• Emails

We will not collect sensitive information about you without first obtaining your consent, and we will only use or disclose your sensitive information as permitted, required, or authorised by law.

The information we collect, including those via Google Workspace API, are not used to develop, improve, or train generalised AI and/or ML models.

User-Generated Content

We consider 'user-generated content' to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication on our website or re-publishing on our social media channels. All user-generated content is associated with the account or email address used to submit the materials.

Please be aware that any content you submit for the purpose of publication will be public after posting (and subsequent review or vetting process). Once published it may be accessible to third parties not covered under this privacy policy.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

• Register for an account
• Use a mobile device or web browser to access our content
• Contact us via email, social media, or on any similar technologies
• When you mention us on social media

We may collect, hold, use, and disclose personal information for the following purposes:

• To provide you with our platform's core features and services.
• To enable you to customize or personalize your experience of our website.
• For security and fraud prevention, and ensuring our sites and apps are safe, secure, and used in line with our terms of use.
• For technical assessment, including operating and improving our app.

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, our marketing and market research activities may uncover data and insights, which we may combine with information about how visitors use our site to improve our site and your experience on it.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information as part of creating an account with us, we may retain this information for the duration your account exists on our system.

If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• A parent, subsidiary or affiliate of our company
• Third-party service providers for enabling them to provide their services.
• Our employees, contractors, and/or related entities
• Our existing or potential agents or business partners
• Credit reporting agencies, courts, tribunals, and regulatory authorities in the event you fail to pay for goods or services we have provided.
• Courts, tribunals, regulatory authorities, and law enforcement officers as required by law.

Third parties we currently use include:

• Google Analytics
• Heap Analytics
• MailChimp
• Leadfeader
• Hubspot

International Transfers of Personal Information

The personal information we collect is stored and/or processed in the United Kingdom, Ireland, and United States, or where we or our partners, affiliates, and third-party providers maintain facilities.

The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information.

If we transfer your personal information to third parties in other countries, we will perform those transfers in accordance with the requirements of applicable law.

Your Rights and Controlling Your Personal Information

Your choice:

By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy.

Information from third parties:

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy.

Marketing permission:

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.

Access:

You may request details of the personal information that we hold about you.

Correction:

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us.

Non-discrimination:

We will not discriminate against you for exercising any of your rights over your personal information.

Downloading of Personal Information:

We provide a means for you to download the personal information you have shared through our site.

Notification of data breaches:

We will comply with laws applicable to us in respect of any data breach.

Complaints:

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us, and we will promptly investigate your complaint.

Unsubscribe:

To unsubscribe from our email database or opt-out of communications, please contact us.

Use of Cookies

We use 'cookies' to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site.

Please refer to our Cookie Policy for more information.

Business Transfers

If we or our assets are acquired, we would include personal information among the assets transferred.